Tuesday, November 15, 2011

Flying High...or not...

13th February, 2006 - A pretty important meeting. And the beginning of a life-altering affair.
But this post is about the events which happened the next day.

14th February, 2006.
After the events of 13th, I was returning to my then residence in Duliajan. Had a flight booked from Calcutta to Dibrugarh hopping at Guwahati. Unfortunately, ULFA had decided to have a state wide 12-hour bandh on that very day (and the day before as well). And when ULFA declares a bandh, it means Assam is shut down. While checking-in at the Calcutta airport, I was informed that Dibrugarh airport was shut down as ground crew could not reach the place. This had led to the cancellation of the Guwahati-Dibrugarh leg of the journey. I was given an option to cancel or go to Guwahati. I had to return urgently so took the latter option while thinking of options for the journey onwards.

The flight to Guwahati was uneventful. Then had to get off at Guwahati airport itself. Was wondering about the options ahead. The whole state was closed down, so even overnight buses wouldn't have been running. And nothing was going to open before 6 P.M. till the bandh ended (One point to be noted here, in Assam the bandhs are called off exactly at the time mentioned). While I was thinking about the options, the airline ground crew began collecting the passengers who were in the same predicament. Also at the same time I received a call from the airline, detailing my options. The offers included a ticket two days after with stay arranged for in the interim. However, I had to report back to work as early as possible. So the caller promised to look into some alternative arrangements.

In the mean time, the airport manager had already started making alternate arrangements. Refunds for those who wanted it or else transport to Dibrugarh via road. I preffered the second option. This option was also confirmed by the airline office via call. However as the bandh was still on for a few hours more road journey couldn't be started immediately. Thanks to the staff, the next few hours at the airport were as comfortable as could be possible in the cirucmstances. In the evening, our vehicles had arrived and an overnight journey followed. And they ensured that the passengers were taken to their actual destinations and not just the airport. For me it was my rooms in Duliajan which was a further 60 km away from Dibrugarh airport.

This was a good experince on customer relationship management which years in B-school wouldn't have provided. The airline in question? Kinghfisher who really treated customers as guests.

Why am I writing this today? Well, two reasons. (a) I had promised to write about this experience someday (taken over 5 years though), and (b) reading about the troubles at the Kingfisher Airlines with fears of the airlines being shut down. That day's experiences had got Kingfisher a fan for life in me. This is a story that I have oft-repeated, whenever talk of airline services arises. And I certainly look forward to travelling on Kingfisher again. Hoping Mr. Mallya and company are able to sort out this trouble.

P.S. The life-altering event was the interview for IIM-Indore. Sometimes I do wonder what would have happened if the bandh had begun on 12th instead of 13th & 14th and I had missed that interview...

Friday, October 14, 2011

The Writer's Block

Occasionally, this blog endures periods of extended silence. These are times when I do not feel enthused enough to put thoughts in writing on any subject. Its not that there is any dearth of ideas. The problem is they are just ideas. Like a nice little sentence which makes a great punchline but without any background (So it goes onto twitter) 

At times like these I post just for the sake of posting. (e.g. this post). A post for the sake of a post results in a series of incoherent ramblings (again, refer this post). Given that I have leased my soul to the devil and in return having a zombie like existence for the past few days (basically doing overtime as a salaried person), this is the kind of post that could emerge.

I did try looking at world in general to get some ideas for a post. All I could turn up with were
  • My own recent zombie like existence - Nope, not crying to the world for seeking attention (or maybe I have already done that here :P)
  • Anna & his teams latest - Already expressed my misgivings on the subject. AND I am not a journalist and neither is this blog a newspaper.
  • England playing India - Good idea, but wait I have a separate blog dedicated to cricket for that (like Star Cricket, Ten Cricket, Neo Cricket). [Aside -I did some promotional work here. Will I get paid for this?]
  • The most over-promoted film of all time. RA.One - still a couple of weeks to release and I am bored of it jumping out of TV, cricket, twitter, youtube and from GOK where not. [And here I go again, inadvertently doing some more promotion work]
In short, nothing to write but still have managed to put in 342 words here.  (Yes the words have been counted, I am that bored). Which reminds me of this demotivational poster (copied from despair.com, link here)


Enough for now.
Till next time, hopefully with some actual ideas (which are nobody's monopoly)

Wednesday, September 21, 2011

Rs 32/Day???

According to the Planning Commision of India, a person living in urban India is not poor if he can spend more than Rs. 32/day and in rural areas the ceiling gets lowered to Rs 26/day. First thought which came on reading this news article was has the government any idea of the real ground situation? Have they done any reasearch into real cost of living at all? So if a person can't spend Rs 961/month he is "below poverty line" and it seems over 40 crore Indians are below this cutoff, which is an even bigger disgrace. And this is the government mandated poverty line. The more realistic number would be even higher.

Below is the break-up of how the figure had been arrived.
  • Rs 3,860/month  for a family of 4 living in the 4 metro cities.
Daily Expenditure
  • Cereals - Rs. 5.50/day
  • Pulses - Rs. 1.02/day
  • Milk - Rs. 2.33/day
  • Edible Oil - Rs. 1.55/day
  • Vegetables - Rs. 1.95/day
  • Fruits - Rs. 0.44/day
  • Sugar - Rs. 0.70/day
  • Salt & Spices - Rs 0.78/day
  • Other Foods - Rs. 1.51/day
  • Fuel - Rs. 3.75/day
Monthly Expenditure
  • Rent & Conveyance - Rs. 49.10/month
  • Healthcare - Rs. 39.70/month
  • Education - Rs 29.60/month
  • Clothing - Rs. 61.30/month
  • Footwear - Rs. 9.60/month
  • Other Personal Items - Rs 28.80/month
Wonder which era the Suresh Tendulkar Committee is living in? Have they tried themselves living with such resources for a week, forget a month. And all this from a government headed by a "renowned" economist. This seems to be an exercise undertaken in reverse gear. Instead of trying to find out the number of people under poverty line by fixing the line, it seems to have pegged the number and then fixed the line accordingly. And if this is not the case then it makes me wonder what kind of 5 year Plans are built on this basis.

Here is an interesting blog on the subject: http://blogs.timesofindia.indiatimes.com/developmentdialogue/entry/let-s-count-the-poor-but-first-here-s-the-answer

Sunday, September 11, 2011

9/11: Where Was I?

Today is September 11, 2011. exactly a decade after probably the single biggest and most spectacular terrorist attack which humankind has seen. Co-ordinated hijacking of 4 civilian airlines itself would have been a big thing  but to use those planes filled with civilians as weapons was an unprecedented attack on humanity. Today being the 10th Anniversary, millions of articles will be published. Hence I will not be going into any details of the attacks.  This post is about my 9/11 memories and its aftermath.

9/11 Day

I was a fresher in engineering college, having joined in July. In fact I wasn't even aware of the attacks till some time. After dinner the daily "Bakar"session was on. In this group one fellow came excitedly saying that there have been terrorist attacks in the US. This was a shocking news. Then he added that the WTC had been hit by planes and some more planes had been hijacked. The hostel TV wasn't working. Personal internet connections were still unheard of. Mobile phones still charged for incoming calls, so no one around had them. One person went to the campus STD booth  and called his home and got the news confirmation. Someone else mentioned that there was a working TV set in another hostel. So we proceeded towards that, a bit apprehensive though. After all the ragging period hadn't been over as yet. But needn't have worried about that as the news was much more interesting than a bunch of "murgas" (as we freshers were referred to as). Watched TV for some time and got to know of the scale of destruction caused. Went back with the mind numbed at the scenes witnessed on TV. Sleep was fitful. The next day papers carried all the grim news. 

Aftermath of 9/11
The hostel TV was repaired on an immediate basis. And the news channels were watched with great interest. 9/11, Osama bin Laden, WTC, Anthrax, You are with us or against us, Global war on terror... these were some of the terms added to the "bakar" sessions. Newspapers had reading material and sales of weeklies like India Today & Outlook had dramatically increased in the hostel.

10 years to the day of the deadliest terror attack on humanity. And this is what I remember from those days. The attacks may have taken in a land far away. I did not know any of the people who lost their lives in 9/11 nor did I know anyone who was around the place on that day. But something inside me certainly felt the attack. 

Wednesday, August 31, 2011

The Road Rush

A few months back, having witnessed a spate of accidents and near misses during a 15 minute bus ride, I had written this post. It was pretty disturbing to see all these totally avoidable incidents. A little bit of road-sense and restraint could have easily avoided all these incidents. These thoughts came back to me after witnessing some more such drama again.
Incident 1 - Was waiting for the bus to come to take me back home. The bus duly came, slowed down while getting near the stand. However a car also stopped bang in front of it to pick a person waiting there. The bus driver had to brake real hard to avoid running into the car. Not only ignorant of his mistake the fellow driving the car starts shouting at the bus before moving away.
Incident 2 - on the same journey.  The people generally get on from the rear of the bus and get off from the front.The bus was crowded. And there was a heavy rush at a particular stop. Some ladies started climbing on to the bus from the front. This inspite of the protests from the driver. The bus got further jampacked. This also made it more difficult stuck in the middle to get off at their designated stops.
Incident 3 - Well this is a daily happening and not particular to this day. At the traffic signals the vehicles are stopped right over or in some cases even after the zebra crossing. No thoughts spared for how the pedestrians are supposed to navigate through and cross the roads. And I just not understand how much of time is saved by stopping a couple of yards behind or ahead.
Incident 4 - A bus was trying to turn into a street. Task had been made more difficult due to an SUV parked at the corner. As the bus turning, a biker came in trying to weave his way through. And that was the start of a small traffic jam. All the biker had to do was wait for maybe 30 seconds at most. Instead the ensuing jam must have resulted in a 5 minute delay.
In conclusion, all I can say is, We, the people of India just lack traffic sense, and have a knack of not following rules which have been made for our own convenience. I know our road infra-structure is bad, our streets are crowded with vehicles, and the traffic police is more interested in money making but the traffic would still improve drastically if we showed even an iota of respect to these rules and had basic road sense.

P.S. All incidents from Navi Mumbai area on the evening of August 30th, 2011.

Sunday, August 14, 2011

India @ 64


Its Independence Day time. And also the time for my annual review of the year gone by for India. A tradition which has now gone into its 5th year. (Previous editions are here: 2007, 2008, 2009, 2010).
The year gone by could be summed up in one word - Corruption. You heard the word everywhere. It was associated with every major and minor happening in the government, media, sports, wherever you like it.  The scandals and scams kept rolling out. The Commonwealth Games, the 2G Spectrum case, the Nira Radia tapes. The CAG was in a hyper active mode, investigating one issue after the other. But with almost every report of theirs being leaked to the media before getting tabled in Parliament, some doubts regarding their motives also came into mind. Amidst all this there was a large anti-corruption stir being raised in the people, with Anna Hazare being at the fore-front of it all. However, even this movement was almost hijacked by the antics of certain jokers. The government tried to crush some of the movements but don't know if it worked. (Just an aside - Baba Ramdev's jump from the podium during the police lathicharge at his fast reminded me of Christiano Ronaldo's dives for a penalty more than anything else). 
The Prime Minister seems more helpless then anything else. The opposition is useless. The President and Vice-President are unheard. I guess a total lack of leadership right now. Then there are politicians like Digvijay Singh, who has become a case of diarrhea of words. The various party spokespersons provide perfect examples of why "Freedom of Speech" can be taken away in some instances.  
The Nira Radia tapes showed that the bringers of "news" can't be trusted any longer. The media has long since degenerated into a sensationalist "Breaking News" mode. Even trivial incidents are blown up. When the blasts took place in Mumbai, from the news channels it would have seemed that the entire city was under siege, whereas in reality most parts of it were quite calm. Another case in point, repeatedly showing the video of a family getting washed away during a flash flood without caring about the sentiments of the relatives. Then of course we have the "Match Ka Mujrim" type shows which bring in some failed international cricketers then speak about the performances of the current players as if they are criminals.
The sports front had some extra-ordinary highs and then deep lows. There are some major contenders for sporting highs. Saina Nehwal winning the Badminton gold to take India to the 2nd place in overall rankings in the Commonwealth Games, the 4X400m relay quartet winning the gold and the biggest of them all, the ODI World Cup victory. Don't think there would have been a bigger celebration than when Dhoni hit the winning six. Indian cricket was the top of the world. We were the Test No. 1, and ODI world champions. Since then the dream run has turned sour with an ordinary performance in West Indies and then getting hammered by England to lose the No. 1 test status.  In other sports, we had the super athletics shows in the Commonwealth Games and the Asian Games. The 4X400 women's relay final in the Commonwealth Games was one of the sporting highlights of the year. However, the star 4X400 relay quarter has been since involved in a big doping scandal. In tennis, the Indian Express is back together. And we are all set to host our first F1 race, with the likelihood of  2 Indian drivers racing.
Dabbang was awarded the national award for "Wholesome entertainer of the Year". I guess that sums up the state of the entertainment industry. The item songs ruled the roost with Munni & Sheela top of the charts.

So this is how much I can recall of the current Indian state. There are bad things going on. But the awareness against them is increasing. And the public wants to act. Its good to see some hope.

Thursday, August 04, 2011

When the Phone Went AWOL...

"Its not just a phone, its You", so says Priyanka Chopra in an ad for a mobile company. Couldn't have been a more apt description of what the cell phone has become to our lives. And as with all good things, you only realize its importance when it goes missing. And I had the first hand experience over the past 24 hour period.
Yester evening, climbed on to the public bus to take me home. After some time checked my pockets to realise that my cell phone is no longer there. So asked around, then borrowed a fellow traveler's phone to dial my number and heard the following words, "आपण डायल कियेला नंबर बंद आहे" (The number you called is switched off). Definetely hadn't switched it off myself. So the obvious conclusion someone had nicked it and switched it off. On any given day losing something is bad. But having lost a newly bought smartphone was pretty devastating. Reached home, used the world wide web to ask a few friends to keep trying my number. All of them reported the same "switched off" message. Pretty much confirming that it had not been misplaced but stolen.
While sitting at home, realised that no one could call me up if they wanted to. I was pretty much untraceable. Now this was a thought which was at the same instance very liberating and very scary. What if somebody was trying to call me. What would they be thinking? (And someone actually was and was getting very worried). Amongst the random thoughts which came in during this period was how was I going to order pizza? (Ok some misplaced priorities here). Thoughts also went to the amount of personal info I had on my phone that could be accessed. Pretty scary.
Now for things to do in case of losing a phone.

  • File an FIR with the police. But be sure you go to correct police station. I went into 3 different ones before being able to file the report. Learning - The police have very well defined jurisdiction areas and they follow it very strictly. You cant, just CANT, file a report anywhere else. The closest station from the incident need NOT be the correct one as I found out today morning.
  • Next step. Get the SIM blocked. No thief will have the phone ON after taking it. But it needs to be done to get your old number activated on the new one. A process which may take a day or two.
  • Register your phone IMEI number. Would not help in getting your phone back but still is a good idea.
  • If you are accessing mails, twitter, social networking by your phone, CHANGE your passwords immediately.
  • And most importantly. Inform your loved ones immediately. Lack of access in these heavily connected days is very unnerving.

P.S. And forget about the handset. Very unlikely you are ever going to see it again. Probably the ideal time to move on to the next one.

Monday, July 18, 2011

A Larger Lifeline?

Sitting at my desk at work, needed to jot down a note. The hand made its way to the shirt pocket and realised that the pen had not been brought. Remembered that I had been given one as an acknowledgment of a recent activity. So took it from my office cupboard. I noticed that there was a little inscription on it with the company logo. It read - "Smaller Waistline - Larger Lifeline". It certainly brought a smile to my face before some more thoughts came at their own leisurely pace.
Larger here certainly referred to having a long life but do we really want a "larger lifeline" for ourselves. For our loved ones, certainly yes. But for your own sake. Are their really any benefits of having a larger ordinary lifeline.
Reminds me of the line from the movie Anand - "Zindagi Badi Honi Chahiye, Lambi Nahi" (Your life should be large not just long).
Maybe, just maybe, the folks at office did get this line right just by accident. But then how would a small waistline make life large? Or has it got anything to do with the Royal Stag tagline - "Have I made it large?"

Thursday, July 14, 2011

Not Again...

Yester evening (July 13, 2011) I got a text message. It read - "Just read about the blasts in Mumbai... is everthing fine at your end?". A bit confused, I switched on the TV and and saw our news channels going wild with their "Breaking News" mode. Texted back that I was Ok and then kept watching the "Breaking News". And the first feeling that came to mind was "Not Again".
Frustration, Anger and sense of helplessnes were there as the pictures unfolded on the TV screen. And the worse than these was the feeling of deja vu. The pictures were nothing new, they had all happened before time and time again. Multiple cities had been the target of series of bomb blasts. But Mumbai has been a repeated target. The financial capital, a city always in rush, lots and lots of people - all these factors making it probably the ideal target for terroists.
After the blast comes the condemnations from various quarters (does anybody not condemn the terrorist strikes) with special mention being provided to the condemnation from the President of the USA by our media. Followed by opposition trying to score brawny points by blaming the government for not preventing the attacks while never giving a single suggestion of note on the issue. In the meanwhile, there are the TV channels broadcasting "live" images of dead bodies. Also hyping up the event much beyond it actually was. As an example seeing the news channels on yesterday, the impression of an entire city under seige would have been created while in reality most of the parts life was going on as normal as it could. In the meanwhile the victims are rendered as nameless entities reduced to being a statistic on the latest terror strike count.
The cycle doesn't stop here when the next day people try to go back to their normal lives, the so called "spirit and resilience" of the city is hailed. I have been living here for the past 3 years. I can say its not spirit or resilience which makes the people get back to their lives. With so many attacks over the years, they have simply become immune to all of it. And this is why the people in the city move on so easily after the initial shock and outrage.
As for me, some feeling of outrage vented out via this medium and back to normal life now. After all there is nothing around me which suggests that something this terrible happened not too far from where I am sitting right now.


I found a good post on the same subject here.

P.S. However, even such times can have silver linings. Received a few texts & calls from friends and family whom I otherwise may not have spoken to in quite some time.

Wednesday, July 06, 2011

My Good Deed of the Day

I did something good today. And I was left with an awesome feeling which needed to be shared with a little write-up.
A blood donation camp had been organised in office today. Initially I was quite apprehensive about it. I had  given blood earlier in drive oragnized in my college, but the experience was quite a painful one. The memories of that had prevented me from taking part in any such activities again. So inspite of knowing about the drive, I wasn't quite interested in participating in it. But a colleague of mine somehow managed to convince me into going. Rather he talked me into accompanying him to the camp. Reluctantly I agreed to accompany him but no more than that. Once we reached the venue, saw quite a people taking part. The sight of so many people voluntarily donating blood was a good enough inspiration. So picked up the form and filled it and went over to the complete the formalities.
Blood pressure checked, found ok, a pin prick to the finger and the haemoglobin count was found ok. And off I was to donate with a collection bag in hand. A slight wait while the others finished up. And then I was flat on the bed, with a tube inserted into my left arm while a smiley ball was in the hand for pressure and circulation (A suggestion - use opposite hands for checking the haemoglobin and donating). Within a few minutes the bag filled up and the tube was removed (the most painful part of the entire exercise). A injection point covered with a bit of plaster and all that remained was a slight prickling pain in the left arm. Apart from that nothing else. Photographs also duly taken for memories (and for facebook :P)
Left the place after some coffee and biscuits and back to my desk within the hour. 
Why am I writing all this. Because I hope it might encourage other people to clear their apprehensions and donate blood. The pain involved is very small and nothing compared to the awesome feeling you get off having done something good.